Are Brands Wielding More Influence In Social Media Than We Thought?

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As one who has read, dissected and written about many a study regarding social media, brands and consumers, I can tell you I for one was quite surprised to see read the findings of a survey recently conducted by Market Force – a worldwide leader in customer intelligence solutions. In querying more than 12,000 consumers [...]

Brands Under Pressure: The Brand Lives in the Employees’ Voice

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Demanding audiences participating in the global bazaar of social media continue to pressure brands into reorienting their goals. Consumers demand a higher level of engagement that affords them a fulfilling, relevant experience anchored by the same common denominator—authenticity. From corporate giants to small businesses, marketers continue to seek ambitious social media initiatives in order to [...]

Brand Against The Machine – A Book Review

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After years of relentlessly being inundated by business books overflowing with textbook terms like ‘brand equity’, ‘value proposition’, and ‘positioning statement’, this book was incredibly refreshing and rejuvenating. It cuts through the BS and gives you the tools you need to build a powerful brand TODAY. ‘Brand Against The Machine’ isn’t like any other brand [...]

3 Things Every Elevator Pitch Needs

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  You are mingling at another holiday cocktail party or social gathering when someone you’ve just met asks you what you do or what your business is all about. How do you answer? As you launch into your answer, is the recipient of your response smiling and nodding knowingly, or have his/her eyes already glazed [...]

9 Keys to Increase Website Conversion Rate and Turn Visitors into Customers

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  If you’ve been reading this blog for awhile, you might remember a post I wrote recently called Why Attention is the New Currency Online. When I wrote it, I had been working to create a process to audit website conversions. Ultimately it turned into an article about capturing attention online because without attention there [...]

Disaster-Related Promotions Never End Well – KFC’s Facebook Fail

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I sure would like to meet the person who thought that THIS would be a good idea. Evidently, some genius over at KFC in Thailand was struck with the inspiration that most people in the country would be too busy monitoring the news for earthquake and tsunami updates to cook, and therefore this would be [...]

Come Join the Party: Industry Leaders Define the Shifting Roles of Branding

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From the moment we wake up, brands bombard us with attempts to get our attention.  These marketers gear their advertisements and logos towards making our lives easier and connected.  However, in our internet-savvy world, we are beginning to demand more from our brands.  We want them to make us feel alive.  Make us fall in [...]

How Women Can Advance as Business Leaders

Sandra Day O'Connor is a member of the Wall Street Journal Women in the Economy Task Force.

Helping women ramp up their businesses, not only to add jobs, but to increase profitability and financial independence, is one challenge I’m looking forward to discussing at The Wall Street Journal Women in the Economy Task Force, on April 30—May 2. Improving the competitiveness of the American workforce is the overarching goal: “To that end, [...]

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