Are Brands Wielding More Influence In Social Media Than We Thought?

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As one who has read, dissected and written about many a study regarding social media, brands and consumers, I can tell you I for one was quite surprised to see read the findings of a survey recently conducted by Market Force – a worldwide leader in customer intelligence solutions. In querying more than 12,000 consumers [...]

Brands Under Pressure: The Brand Lives in the Employees’ Voice

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Demanding audiences participating in the global bazaar of social media continue to pressure brands into reorienting their goals. Consumers demand a higher level of engagement that affords them a fulfilling, relevant experience anchored by the same common denominator—authenticity. From corporate giants to small businesses, marketers continue to seek ambitious social media initiatives in order to [...]

Brand Against The Machine – A Book Review

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After years of relentlessly being inundated by business books overflowing with textbook terms like ‘brand equity’, ‘value proposition’, and ‘positioning statement’, this book was incredibly refreshing and rejuvenating. It cuts through the BS and gives you the tools you need to build a powerful brand TODAY. ‘Brand Against The Machine’ isn’t like any other brand [...]

9 Keys to Increase Website Conversion Rate and Turn Visitors into Customers

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  If you’ve been reading this blog for awhile, you might remember a post I wrote recently called Why Attention is the New Currency Online. When I wrote it, I had been working to create a process to audit website conversions. Ultimately it turned into an article about capturing attention online because without attention there [...]

Disaster-Related Promotions Never End Well – KFC’s Facebook Fail

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I sure would like to meet the person who thought that THIS would be a good idea. Evidently, some genius over at KFC in Thailand was struck with the inspiration that most people in the country would be too busy monitoring the news for earthquake and tsunami updates to cook, and therefore this would be [...]

Come Join the Party: Industry Leaders Define the Shifting Roles of Branding

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From the moment we wake up, brands bombard us with attempts to get our attention.  These marketers gear their advertisements and logos towards making our lives easier and connected.  However, in our internet-savvy world, we are beginning to demand more from our brands.  We want them to make us feel alive.  Make us fall in [...]

Why Business To Business Marketers Need To Win The Zero Moment Of Truth, Too

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In June  of last year I told of The Zero Moment of Truth (ZMOT) and why marketers needed to win it. However, it appears some in the business to business marketing world assumed that ZMOT only applied to those in the business to consumer marketing world. Well, we all know what happens when one assumes… [...]

The Two Essential Elements for Online Marketing Success

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  Much has been written about Internet marketing strategies and how marketers can leverage techniques to get the desire outcome. What isn’t discussed enough, at least from my perspective, is the need to go beyond techniques, tools and analysis to get a long-term sustainable ROI (return on investment). To be success in Internet marketing, you [...]

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