Are Brands Wielding More Influence In Social Media Than We Thought?

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As one who has read, dissected and written about many a study regarding social media, brands and consumers, I can tell you I for one was quite surprised to see read the findings of a survey recently conducted by Market Force – a worldwide leader in customer intelligence solutions. In querying more than 12,000 consumers [...]

The Twitter Hashtag is the New Neon Sign

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“The brand lives in connections.” This simple—yet powerful—statement from Noah Brier, co-founder of Percolate, emphasizes the importance of social media.  Yet compelling as it is, we can take this statement one step further: I offer that your brand can also live in hashtags. Twitter offers an amazing tool for networking, generating business leads, sharing valuable [...]

Disaster-Related Promotions Never End Well – KFC’s Facebook Fail

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I sure would like to meet the person who thought that THIS would be a good idea. Evidently, some genius over at KFC in Thailand was struck with the inspiration that most people in the country would be too busy monitoring the news for earthquake and tsunami updates to cook, and therefore this would be [...]

How Pinterest Will Play A Major Role in the App Discovery World

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I have a problem. I don’t learn from my mistakes. Let me explain. When Twitter launched and people started telling me I need to get on this new micro blogging platform, I, like many others said “Another Facebook but shorter? Why do I need to update my status in two places?” I was wrong. Follow [...]

What Small and Midsize Firms Should Know about Google+

Google+ Will Dominate Personalized Search

  My guess is, the last thing a small or midsize business needs is another social media platform to participate in. Social media marketing takes time, money, and results are sometimes hard to measure. In terms of Google+, the latest and greatest social platform next to Pinterest, I have good news and bad news: Bad [...]

Why Does Pinterest Let You Change URLs for the Image Source?

Pinterest Image on One of My Boards

Black Hat Heaven? I’ve been trying to figure out why Pinterest allows you to change the URL of an image you have placed on one of your boards. To illustrate: Here is an image on one of my boards. Here I am on the edit screen for the image. Here is the source URL of [...]

The Rise of Social Business – Broader than Facebook, Twitter, LinkedIn, Google+ Combined

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  The transformational trend of social business is disrupting and revolutionizing large and small businesses alike as the world becomes increasingly more interconnected, rewired and reoriented by social technology. Businesses are in the midst of fundamental changes that will neither reverse for stragglers nor offer them mulligans. Innovative leaders must rethink their social strategies and [...]

Emerging from the Silos – Local Teams Pulling for the National Brand

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Let’s say you work at a hotel in Boston from a big national chain. You happen to be grabbing a coffee at the lobby cafe when you overhear a customer from Dallas talking about a big trip he’s planning for a group of friends to New York, and he’s still hunting for a place for [...]

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